✅ Please ensure that you are on time for your appointment. Do inform us beforehand if you and your pet will be late or if you wish to cancel your appointment.
✅ Do inform us beforehand if your pet has fleas or ticks. This is to ensure that other pets in our premises are kept safe. Please note that deticking or defleaing treatment is compulsory if your pet is infested.
✅ Please note that dematting charges apply if your pet has tangles or undercoat.
✅ After grooming, please check that you like the style! Feel free to let your groomer know if you need any changes to be made.
✅ Please note that all pets should be healthy and up to date with vaccinations and deworming. If your pet is sick (eg. diarrhoea, cough), please postpone your appointment to a later date.
Thank you and see you then!