Puppy Health Guarantee
Do you give size guarantee?
It is possible that a puppy ends up being smaller or larger than our original estimate. There will be no refund or reimbursements for the adult size of your puppy if it differs from the original estimate. Please keep in mind that we do our very best to estimate their adult size. If you want to be sure of the full grown size of your dog, it is best to purchase an adult so you know for sure.
Puppies come with vaccinations, vaccine record cards, microchip and microchip certificate, deworming and health check up from licensed veterinarian.
Singapore Kennel Club (SKC) pedigree certificate only be issued after the puppy has been neutered/spayed before they are 18 months old with a certificate by a Singapore licensed veterinarian. Buyer is responsible for collecting the certificate from Dollhouse Pets.
Buyer should have a Singapore licensed veterinarian examine with the puppy within 48 hours of purchase. If the Veterinarian finds any life threatening health problem(e.g. heart disease) with two certificate issue by two licensed veterinarian who are working in different clinics in Singapore, the puppy can be returned for a refund (purchase price of the puppy only) within 48 hours. If the puppy should die, buyer must needs to provide an additional autopsy report. Failure to have an examine within 48 hours will render refund guarantee void.
Puppy is guaranteed 7 days for Canine distemper,CD/Parainfluenza. If the Veterinarian finds Canine distemper CD/Parainfluenza on puppy within 7 days from the day of delivery with two certificate issue by two licensed veterinarian from different clinics in Singapore, a replacement puppy will be given for the same price (no cash refund). If the puppy should die, buyer must needs to provide an additional autopsy report.
Puppy is guarantee whole life for prcd/PRA genetic disease. If the veterinarian finds prcd/PRA genetic disease affected on puppy, puppy can be returned for a full refund (purchase price of the puppy only). Refund conditions must provide a DNA report approved by a Singapore licensed veterinarian confirmed that the puppy is affected by prcd/PRA genetic disease.
We cannot guarantee any potential health problem which DNA tests can not detect and prevent. This would included inguinal or umbilical hernias, luxating patellas, hypoglycemia, single or recessive testicles etc.
We will not be responsible for any veterinary fees incurred or any other associated charges with the puppy.
We cannot guarantee showing and breeding potential as our puppies are sold as pets and companions only.